TERMS AND CONDITIONS OF SALE
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Unless otherwise agreed in writing, the sale, delivery,
repair and service of all goods supplied by Pedarson LTD
will be subject to the following terms and conditions:
DEFINITIONS:
The ‘Company’ refers to PEDARSON LTD
The ‘Buyer’ means the person, individual or Company
contracting to buy Goods
The ‘Goods’ means the goods the Buyer contracts to buy,
which may be specified in the order acknowledgement or
other appropriate document and includes where applicable
units, parts, accessories, repairs and service.
01. DELIVERY
Orders are, (subject to stock availability) normally
dispatched within, 1-2 working days from receipt of
order. Delivery times and dates specified by the Company
are given and intended as an estimate only, if the
Company cannot deliver within 10 days the buyer will be
informed immediately and, with their agreement, arrange
an alternative delivery date. If we cannot agree another
time for delivery the Buyer will be entitled to receive
a full refund.
02. TERMS OF DELIVERY
Delivery is ex works, and shall be deemed effective when
the Goods are declared available for dispatch or
collection.
03. PRICES
The prices shown are only applicable to purchases made
via the Company and are shown in Pounds Sterling. Any
VAT. charges are displayed during the initial phase of
shopping before any payment details are entered and can
be calculated for the contents of your shopping cart or
other means of ordering.
04. PAYMENT AND INTEREST
Payment can be made either by credit card or cheque with
guarantee card, or the Company may agree other forms of
payment. All goods remain the property of the Company
until paid for in full. With regard to online payments,
your personal details are collected and processed on our
secure server. The secure servers encrypt your details
when they are sent over the internet and they are then
decrypted on receipt. Please look for the small padlock
icon displayed on your web browser when you reach the
checkout page. You can verify the validity of the
security license by double clicking on the padlock.
The Company reserves the right to charge interest on any
overdue outstanding accounts.
05. RETURNED or DAMAGED OF GOODS
(a) The Company will refund or replace at no extra cost
any products damaged before or on delivery, providing
you notify us by telephone or in writing within 7 days
of receipt of any such damaged goods.
(b) We will replace at no extra cost any products which
have been lost in transit providing you notify us by
telephone or in writing within 21 days of us receiving
your order or the delivery date of the products,
whichever shall be the later.
(c) Cancellation
The buyer has the right to a fourteen-day cooling off
period, commencing the day after goods are received, in
which to cancel their order for whatever reason. Should
the customer choose to exercise these rights they must
return any goods supplied to them.
Before goods are returned, you must contact us to obtain
a Goods Return Form, which must be completed and
returned to us before an Authorisation Number will be
issued. No goods will be accepted unless an
authorisation number has been issued by Uheat.
A goods return form can be downloaded
here
Your money will be refunded (by the same method as
payment), less the initial delivery costs*, within 30
days of cancellation. You are responsible for the
returning of the goods to us.
After 15 days of delivery, a handling charge of 15% will
be applied for the returning of unused goods.
After 30 days of delivery, a handling charge of 25% will
be applied for the returning of unused goods.
No refunds will be permitted for goods returned which
are not returned in the original undamaged packaging and
in perfect/ re sellable condition complete with all
manuals & accessories supplied with the original kits.
Should goods be returned without the security seals
intact, the goods will be subject to a re-testing
procedure and the buyer will be advised of the
associated charge.
* Delivery costs are calculated at £8.51 ex vat for the
1st 10Kg and £0.45 ex VAT for every 1Kg in excess of the
10Kg.
06. CLAIMS
(a) DESIGN
It is entirely the Buyer’s responsibility to ensure that
the Goods supplied are suitable for the particular
purpose intended. In placing an order the Buyer
acknowledges that it has not been induced by any
representation by or on behalf of the Company, which has
not been confirmed in writing to or by the Company.
Should the Buyer effect onward sale or supply to a third
party, all products must be delivered in the original
packaging, instructions and labelling.
(b) LIABILITY FOR INSTALLATION AND USE
The Company shall not be liable for any defect or damage
arising from overheating or corrosion other than where a
design has been supplied by the Company and
installation/application instructions have been
correctly implemented. The Company shall not be liable
in the event that the Buyer's use of the Goods is
contrary to any general standards or regulations in
force from time to time. Furthermore, the Company shall
not be liable for any defect or damage arising out of
improper use, misuse, incorrect/improper installation,
or any other damage arising from any application
contrary to generally acknowledged best practices.
The Company will not be liable for any consequential
loss or damage howsoever caused.
07. COMPLAINTS PROCEDURE
We endeavour to respond to all complaints promptly, and
if we need to investigate your query further we will
advise you.
08. SPECIFICATIONS
Specifications, indications of performance and other
descriptions in the Seller's catalogues, brochures,
price lists and advertising material are based on test
conditions. Actual performance depends on the power
supply, the environment and installation conditions. The
Company does not warrant performance to these
specifications in each installation. The Company
reserves the right to alter the specification and modify
Goods as part of regular product development in
accordance with the applicable quality standards and
provisions resulting in variations of performance
specifications and other descriptions.
09. GUARANTEES
Details of the guarantee offered for Elektra heating
cables & thermostats can found here.
10. RETENTION OF TITLE
Any design, drawing, description model, sample and/or
the like shall remain the absolute property of the
Company and the Buyer shall, if so requested by the
Company, return such design, drawing, description,
model, sample and/or the like to the Company. The Buyer
shall have no right to use or transfer or assign any
drawing, description model, sample and/or the like to
any third party without the prior written consent of the
Company.
11. PRIVACY POLICY
The Company does not disclose buyer's information to
third parties. Cookies are used in our site, but these
are only used to keep track of your shopping trolley
contents once you have selected an item. Any information
given at the time of ordering is collected by us for the
sole intention of completing your order. We may collect
information to enable us to inform you from time to
time, by e-mail or post, of new products and services
available from the company. All information is collected
lawfully and in accordance with the Data Protection Act
of 1998
12. LAW
Any and all disputes arising between the Company and the
Buyer will be subject to settlement under English Law.
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