INSTRUCTIONS FOR THE RETURN OF GOODS (Please Read)

1)     Fully complete this form (where the arrows indicate), including Invoice number as supplied with the goods, Your Details and a clear explanation of the reason for the return.

2)   We will then issue an PR Authorisation Number and then E-MAIL or fax it back to you.

3)     GOODS WILL NOT BE ACCEPTED WITHOUT AN AUTHORISATION NUMBER.

4)     Ensure the product has all the goods (as supplied by us), and is in the original packaging or restocking fee’s may be applied.

5)     Pack the item(s) in OUTER PACKAGING (so the return item’s retail packaging is unmarked) securely and send it with this form, to the return address.

6)     Please mark your PR number clearly on the outside of the parcel.

7)     FAULTY ITEMS WILL BE REPAIRED OR REPLACED (provided that they meet their warranty conditions).

(NB. It is your responsibility to ensure that this product is delivered to us, remember proof of posting is not proof of receipt, therefore we recommend you insure your delivery and send by appropriate means)